An AI agent processes a refund, updates a customer record, reprovisions a cloud resource, or sends an email — and gets it wrong. Not catastrophically […]
Category: AI & Automation
Enterprise AI Agents Are Taking Actions Now. Most Companies Can’t Say Which Ones.
The pitch for AI agents has moved fast: from answering questions to taking actions. An agent that used to summarize a support ticket now closes […]
Where Generative AI Is Actually Delivering ROI in the Enterprise
Generative AI has moved beyond the experimental phase in many enterprises, but the question of measurable return on investment remains unevenly answered. While early adoption […]